Appraisals Case Studies
Over 95% of our appraisals were rated Very Good or Outstanding
At a Glance
Total appraisals
Where we've worked
- UK
- Channel Islands
- Gibraltar
- Internationally for independent practitioners (including Europe, Australia and the Caribbean)
What people say
“The one thing that I have noticed is that the doctors feel more empowered after their appraisals, which then drives positive change.”
“My appraiser has been fantastic since we first met last year. Made me feel comfortable immediately and showed clear understanding of the demands and stresses of being a GP. The appraisal process was relaxed but very thorough and relevant to what I wanted to get out of it. His follow up and support to ensure clear and relevant PDP are set and are achievable, has been amazing.”
“I particularly valued how attentive my appraiser was to the disparity between the time I dedicate to professional work and the time I allow myself for personal and leisure activities. His recommendations to make more room for leisure time, and the inclusion of a specific wellbeing objective in my PDP, felt like a sincere and considerate acknowledgement of this imbalance, rather than box-ticking.”
Supporting a Designated Body Following Regulatory Review
Context
The Challenge
- Low appraisal completion rate
- Increased regulatory scrutiny
- Need for rapid, demonstrable improvement
Our Approach
- Immediate review of appraisal processes
- Creation of an accurate list of doctors requiring appraisal
- Strengthened coordination and oversight
- Full re-training on appraisal for all appraisers
- Clear communication with appraisers and doctors
- Proportionate, risk-based prioritisation
The Outcome
- Appraisal completion increased to 97%
- Identification of doctors outside of the system
- Achieved within 7 months
- 45% reduction in missed appraisals
- Improved confidence in governance and oversight
Rapid Support for a new Doctor
Context
Our Response
- From first contact, to completed including: onboarding with the commissioner including Right to Work checks, appropriately collated patient and colleague feedback, facilitating and signing off the appraisal, in under three weeks
- Appraisal completed in time for revalidation deadline with one week to spare
- Clear guidance, structured preparation and responsive coordination
Outcome
- Timely appraisal completion
- Reduced anxiety and administrative burden
- Clear next steps for ongoing appraisal
Ensuring Continuity When an Appraiser Becomes Unavailable
Context
An appraiser was unable to complete an appraisal due to health reasons, creating a potential delay.Our Response
- Discussion with the appraisee about their requirements for going forward
- Alternative appraiser identified and briefed
- Original appraisal timing was maintained
- Appraisal completed in under 24 hours
Outcome
- No missed appraisal
- No escalation required
- Maintained confidence for both doctor and designated body
Interested in commissioning us?
Tell us what you need — we’ll recommend the right service.