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Appraisals Case Studies
Over 95% of our appraisals were rated Very Good or Outstanding
At a Glance
Total appraisals
Over 2,800
(2022-2026)
Where we've worked
- UK
- Channel Islands
- Gibraltar
- Internationally for independent practitioners (including Europe, Australia and the Caribbean)
What people say
“The one thing that I have noticed is that the doctors feel more empowered after their appraisals, which then drives positive change.”
Dr Richard Baynham
• Previous SP for Gibraltar
Supporting a Designated Body Following Regulatory Review
Context
A designated body was asked to bring in external appraisal coordination following a review by the GMC
The Challenge
- Low appraisal completion rate
- Increased regulatory scrutiny
- Need for rapid, demonstrable improvement
Our Approach
- Immediate review of appraisal processes
- Creation of an accurate list of doctors requiring appraisal
- Strengthened coordination and oversight
- Full re-training on appraisal for all appraisers
- Clear communication with appraisers and doctors
- Proportionate, risk-based prioritisation
The Outcome
- Appraisal completion increased to 97%
- Identification of doctors outside of the system
- Achieved within 7 months
- 45% reduction in missed appraisals
- Improved confidence in governance and oversight
Rapid Support for a new Doctor
Context
A new doctor required appraisal support within a tight timeframe.
Our Response
- From first contact, to completed including: onboarding with the commissioner including Right to Work checks, appropriately collated patient and colleague feedback, facilitating and signing off the appraisal, in under three weeks
- Appraisal completed in time for revalidation deadline with one week to spare
- Clear guidance, structured preparation and responsive coordination
Outcome
- Timely appraisal completion
- Reduced anxiety and administrative burden
- Clear next steps for ongoing appraisal
Ensuring Continuity When an Appraiser Becomes Unavailable
Context
An appraiser was unable to complete an appraisal due to health reasons, creating a potential delay.Our Response
- Discussion with the appraisee about their requirements for going forward
- Alternative appraiser identified and briefed
- Original appraisal timing was maintained
- Appraisal completed in under 24 hours
Outcome
- No missed appraisal
- No escalation required
- Maintained confidence for both doctor and designated body
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